PlumbNation Limited collects the details provided by you on registration together with information we learn about you from your use of our service and your visits to our website and other sites accessible from them. We also collect information about the transactions you undertake, but we do not store card details.
We may collect additional information in connection with your participation in any promotions or competitions offered by us and information you provide when giving us feedback or completing forms. We also monitor customer traffic patterns and site use which enables us to improve the service we provide.
Use of your information and your preferences
We will use your information to provide and personalise our service and to detect and prevent fraud. We will also use your contact details to communicate with you. We may use your information to send you offers and news about PlumbNation Limited products and services which we think may be of interest to you. We may contact you by post, email, telephone or fax for these purposes.
We like to hear your views to help us improve our service. From time to time, we may contact you by email to ask your opinions.
If you do not want to receive promotional or feedback related emails from us, please send an email to info@PlumbNation.co.uk and include the word ‘unsubscribe’, or click the unsubscribe link contained within the email that you received.
We may use your information to verify your identity and prevent or detect fraud. In performing these checks your information may be disclosed to credit reference agencies, who may keep a record of that information. This is not a credit check and your credit rating will be unaffected.
Please note that there may be instances where it may be necessary for us to communicate with you, in any event, for administrative or operational reasons relating to our service.
Disclosures of your information
Your information may be passed to and used by all PlumbNation Limited employees and appropriate companies connected to PlumbNation Limited. We will never pass your personal information to anyone else, except where we are required or permitted to do so by law, for any successors in title to our business and suppliers that process information on our behalf both in the UK and abroad. We may also use and disclose information in aggregate (so that no individual customers are identified) for marketing and strategic development purposes.
Other web sites
Non-registered visitors of the site are sent anonymous cookies to keep track of their browsing patterns and build up a demographic profile. In addition, any visitor who has clicked on a PlumbNation.co.uk advertisement on another site that links to PlumbNation.co.uk will be sent anonymous cookies that will allow us to analyse advertising effectiveness and manage our relationship with affiliate sites.
Whilst you do not need to allow your browser to accept cookies in order to browse much of our web site or to access many of our services, you must have cookies enabled if you wish to shop online at any of our stores or access any areas reserved for registered users.
Most browsers allow you to turn off the cookie function. If you want to know how to do this please look at the help menu on your browser. As described above this will restrict the online PlumbNation.co.uk services you can use.
To obtain a copy of the personal information PlumbNation Limited holds about you, please write with full details to us at: Personal Data Information, PlumbNation Limited, Unit 5 Woodway Court, Thursby Road, Bromborough, Wirral, CH62 3PR. enclosing your cheque or postal order for £10 payable to PlumbNation Limited.