Here at PlumbNation, we pride ourselves on providing 100% customer service, so it makes our day when we receive messages of thanks from our very happy and satisfied customers. Not only does it prove that we are achieving our aim, but we also get to share this feedback with you, so you can see just how much we value each and every customer.
Here are just a few examples:
"Thanks for the good service and good price"
Simon, Castleford
"Morning Russell,
Just to let you know that I received my boiler this morning, exactly how you stated. Thanks again.
I would like to let you know that the service you provided has been excellent, and I would recommend yourself and the company to anyone.
If you wish to forward this message to your manager, please do so, as you may get a pay rise"
Mr K Smith, Stockton on Tees
"Hi Russell,
I would just like to say a big thanks for all your help over the last few days. The boiler and associated order came the very next day, can't thank you enough for price matching and making the transaction so easy. Just have to wait for my fitter to come now and put it all in!
Cheers"
Mr James Williams, Holyhead
"Hi there,
My new boiler was just delivered - thank you all very much. The house is down to 8 degrees and we are all looking forward to being warm again!
Very grateful for your advice with my order and the very fast delivery service."
Mr Rycroft, Oakham
"Hello PlumbNation,
Order arrived today as you promised - grateful and thanks for your speedy and reliable service, I will recommend/advertise for you - all success."
The Elsons, Paighton
"Fantastic service and delivery - thank you very much"
Mrs Dickcon, Doncaster
"Brilliant service yet again, and I am very pleased, Thank you."
Richard, Cambs
"Hi there,
I would like to take this opportunity to say that this is the third time I have dealt with you over the last few weeks, and am most impressed with your service and will not hesitate to recommend you to friends and colleagues!"
Andy Parke, Scunthorpe
"Fabulous helpful & efficient service received today from Mark - await receipt of goods in due course, but thanks for the assistance so far!"
Louise, Worcester
"Thank you very much - it has arrived! Impressed with your efficiency"
Ian, London
"I have told most of my friends,but not yet reported to Gledhill how pleased we are with your service."
Rose Wallinger, Hampshire
"Hi, my radiator has just arrived - very fast delivery, thanks very much"
Eddie, Stockport
"Russell, Thanks for your help in matching the quote and for the speedy delivery, parcel arrived today!"
Mr A Stone, Somerset
"Dear Sir,
I'd like to thank you and your team at PlumbNation for the excellent service. Specifically, Jessica, Keith and Dave the fantastic driver who managed to fight through the snow to deliver my boiler. I would like to recommend you to any customers planning to place an order with you, as your service has been first class.
Thank you again, and please pass on my thanks to those people above who dealt with my order so efficiently.
Best Regards"
Andrew, Oldham
"Hi Russell,
Reply to my question was excellent, very prompt and professional. Cannot fault the service!"
Mr McCurry, Leeds
"Thank you for an excellent "first class" service. Nice to know there are some companies who can really deliver.........
I only ordered this item yesterday lunchtime, (after being let down by another supplier) and within a couple of hours had a call from Mark confirming delivery the next day! i.e. today!
Will make sure I recommend you to all my friends and family"
Sarah, London
"Hi,
Just to let you know that my fire has now arrived. Thank you for such a professional service."
Mrs Wright, Tyne & Wear
"Just to say a thank you for the excellent service! Goods arrived today 22/12, ordered 21/12, what more can I say!
Thanks again"
Mr Beales, Suffolk
"Although it's a bit belated, I just wanted to say thank you for the very efficient service your firm provided"
Dr Ludman, Suffolk
"Many Thanks for the excellent service, arrived today as said 09/12"
D A Franklin, Cornwall
"I placed my order at 10:03pm and received the goods before 10:00am the next day. You matched the best price I could find on the internet and made the process of ordering at that price very easy by sending me a link to an online quote. I fitted it and it works a treat. Can't ask for more than that!
I have used the internet quite a bit for shopping and this was the best experience and service to date.
Thank you very much."
Mike Thorpe, Herts
"Thank you for your excellent service, as well as for your keen pricing.
When he took the order over the telephone Mark's courtesy and attention to detail were exemplary. I subsequently had to speak to Russell with regards to one of the flue component that failed to be delivered. He dealt with the matter so efficiently that the item arrived within the hour.
I will certainly use your company again and will recommend you to others whenever appropriate."
Mr David Wilson, Surrey
" Thanks Royd. There is no doubt - that is excellent service!"
Colin, Edinburgh
"Received! Didn't expect it less than 24 hours after ordering!"
Eoin, London
"Dear Sir,
Ordered a Glowworm Flexicom 15HX Boiler on Sunday delivered on Tuesday! Customer service just cannot get any better!!
Than you very much."
Ian Pratt, Retford
"Good Morning,
Just to say thank you for your excellent service. My shower was delivered at 9:00am this morning! Excellent customer care."
Arshad, Wellingborough
"Dear PlumbNation,
On Monday, I received my order I placed last Thursday. Many Thanks for your efficient service"
Brian , East Grinstead
"All goods received, thanks very much for your service!
Best Wishes"
Christian, Bognor Regis
"I am very impressed with the service I received from PlumbNation and will recommend you to others"
Mr Edwards, Dyfed
"Many Thanks Debbie,
I will definately be recommending PlumbNation to others. Thanks for your excellent service.
Cheers"
Jeff, Slough
"Thanks, we collected the parcel today and even have our new radiators fitted yesterday.
Many Thanks for your help and great service, would recommend to everyone!"
Kamila, Surry
"Just arrived! Thank you so much - you saved my bacon! I am happy with the service from you guys yet again, cant wait to place another order"
Tim, Surbiton
"Hi I would like to say thank you for such a great service that you have provided on our order.
The boiler came this morning at 7:45am and I cannot fault the service given to me. The communication between business and customer is fantastic.
Thanking you."
Mrs Boucher-Walker, Lincoln
"I would just like to thank the company for the excellent service received and I would not hesitate to order from you again"
Colin, Norfolk
"Hi,
Just wanted to say thank you for your speedy delivery, very much appreciated. I wish I could have ordered everything I needed from your company!"
Lynn MacLauchlan, Northumberland
"Hi,
Delivery here today. Thank you for a first class service!"
Mr I Murray, Aberdeenshire
"Hi Debbie,
Just wanted to say a BIG Thank You on the really great service. I recieved all the goods today."
Dean, Kent
"Hi Russell,
Thank you very much for being able to order and get delivered the Twin Coil equivalant cylinder from Gledhill - it was delivered on the same day - Fantastic!"
Jamie, Bristol
"Hi,
Recieved my valve today, excellent service! My chilly client was most impressed with not only my quick service in getting her heating serviced, but also the quick supply of the parts.
Cheers!"
Kevin, Caithness, Scotland
"Hi just a note to say many thanks for the fantastic service and very low price!"
Mr Yarwood, Harrogate
"Hi - Safely received and fitted. Thanks for an excellent turnaround, and delivery, and a very easy website to find items and order them - a very happy customer I hope you can tell."
Mr Plumbly, Bath
"Hi Royden,
Myson Fan Convector was delivered yesterday, as promised. Thanks for all your help, very much appreciated. You'll certainly get my recommendation if I hear of anyone looking for Plumbing/Heating etc, and be my first call in the future.
Many Thanks"
Gerry, Kent
"Royden,
All ordered. Thanks for your help. Great Service and Great Prices!"
Alan, St Albans
"Great Website - you should be given an award for it!"
Mr Thorpe, Surrey
"Parcel arrived in time.
Thanks for the great service and the pump was cheaper than Screwfix!"
Lloyd, Clifton
"Radiators delivered this morning. Thank you for your help.
Excellent Service!"
Surjinda, Buckinghamshire
"Hello Jessica
Order Delivered this morning at 10:00.
Excellent Service, good price and prompt delivery (2 days after ordering)
Thanks"
Mr P Higgins, Bedfordshire
"Hi
Just wanted to say a very big thank you for such an excellent service. The shower is brilliant - it was very well priced - and the delivery was fast and very efficient, and you courier charming!!
All in all great service and much appreciated"
Patrick, Kent
"Thank you very much - that is much appreciated and confirms my opinion that PlumbNation is the best!
I'll certainly come to you for my future plumbing needs.
Thank you for the excellent help and communication"
Fred, Kent
"Hi There,
Thanks for delivery, exactly on time as predicted! The driver kindly dropped the boiler and cylinder inside the house.
Thanks alot."
Jim, North Lincs
"This is just a brief note to thank you for pulling out all the stops to deliver my kickspace heater within 24 hours. It was a pleasure to deal with such courteous and helpful customer service staff - thanks particularly to Jessica.
Your company sets a very high standard of service - wish other internet companies were as good.
Many Thanks again"
Mr T Jaffray, West Wickham
"I have completed the order and had it confirmed.
Many Thanks for being so helpful and for the excellent service"
Sally , Nantwich
"Hi Royden
Just a note of thanks with my order delivery this morning as promised, visual check everything looks fine.
First class service, from my initial query to final delivery, will not hesitate to recommend you to others."
Billy, Barrhead
"I recently ordered a central heating system from your company.
I would like to thank you for the excellent service and prompt delivery
Thanks again"
J Naylor, Northwich
"Just wanted to say that my lovely gas fire is now installed and I can't wait for the cold weather!
Thanks for your all help"
Jan, London
"I'm just emailing to say thank you very much for your help and speed of response that has been impressive to say the least, and I will certainly be recommending you to my friends.
All the goods arrived today 02/07/09 in line with the delivery schedule.
Thank you for all your help and customer service.
Kind Regards"
E Evans, Basingstoke
"Order came today. Top Service - I'll recommend you anyday!"
J Davidson, Liverpool
"I have just purchased with PayPal. Outstanding customer service!"
Carli, Kingswinford
"Hi, Thank you very much order received today. Very pleased with your service, will be ordering from you in the future"
A. Bain, Wallingford
"Hi Debbie,
Thank you for your help in getting my radiators delivered as promptly as possible. Your customer service deserves recognition.
Once again, thank you!"
Michael, Ashford
"Hi, received the radiator and it looks great! Thanks for everything"
Steve & Sharon, Crewe, Cheshire
"Many Thanks for all your help, I would certainly use you again and wouldnt hesitate to recommend you.
Regards"
Trevor, Worcester
"Order received. Many Thanks for your very efficient service"
Rupert, Yoxford
"Boiler delivered on site at 15.00 hrs. Thank you for your assisance, have a lovely weekend.
Will be using PlumbNation again!
Thanks again"
Mr N Street, Pembrokeshire
"Thats great, thanks for that Debbie - very good customer service that it!
Thank you for all your help once again"
Mike, Merseyside
"Hi Debbie,
Just to let you know the shower did arrive - yayy!! :) and to thank you for all your help! I am so pleased with how everything got sorted! I could only wish that other employees in other companies had the people skills you possess!
Thanks so much again'"
Rachel, Dagenham
"Just a note to say thank you for safe delivery of cylinder as received this morning. Particular thanks for your switchboard lady Debbie, for her intervention when delivery was not going to the scheduled plan! All's well that ends well, Regards"
Geoff Briden, Gloucester
"Hi Debbie,
The radiators were delivered on time this afternoon, thanks very much, very impressed, will be doing business with you again.
Regards"
Mr E Goodwin, Stockport
"Hi PlumbNation,
I would like to commend you on your first class service. My order was treated very fast and the follow up calls were greatly appreciated.
Thanks"
Brian, Glossop
"Hi Debbie,
I have received the delivery notification. Thank you for your prompt service - I am very impressed!"
Margarett, Edinburgh
"I have to say your communication is first class and coupled with good prices and reliable delivery will ensure future business.Best Wishes"'
D. Morrison, West Sussex
"Just a quick note to thank you for the excellent service surrounding my recent order
From start to finish you have been efficient, prompt, polite, very competitive and all goods were delivered exactly as notified.
I would certainly recommend your company to one and all.
Regards"
Mr G Facer, Cambridgeshire
"hi, thanking you for express delivery, gas fire working fine, pleasure to have done business with you, many thanks"
Ray, Southampton
"Thanks Debbie
Brilliant service, well chuffed
Cheers"
Duncan, Sheffield
"May I please say a big thank you for the excellent service I have received from you. I received my order exactly 48 hours after placing it and I find that so unusual nowadays.
I would not hesitate to recommend you to anybody.
Thank you."
Mr Screech, Surrey
"Hi Debbie,
Just want to thank you for your help on the supply and delivery of my new radiator and to let you know that the unit was delivered yesterday.
Many thanks"
Mr Simpson, Oldham
"Can I just say thanks for the great customer service I have received from PlumbNation, I was quite impressed"
Pat, East Yorkshire
"Just wanted to say that the boiler and accessory arrived bang on time.
Thanks for the excellent service
Best regards"
Ben, Essex
"Thanks for your attention and super swift delivery
Much appreciated"
Tony, Worcester
"Hi,
Fire arrived safely this morning. Thanks for your excellent service.
Regards,"
Paul, Wolverhampton
"Thank you very much for this delivery and for the trouble that everyone went to in order to fill my order in time for the plumber's visit. Iam most grateful!"
Mr Dwyer, Leamington Spa
"Boiler just arrived. Brilliant service, will definitely recommend. Many thanks."
W. Altoft, Lincolnshire
"Hello,
Please thank Debbie on my behalf for such helpful customer service! :^)"
Zoe, Dorset
“Many Thanks for a prompt and professional service
Kindest Regards”
Mr Smith, Essex
"Hello , Please thank Mr. Royden Evans for his information kindly sent , order just raised with your Company."
David, Chesterfield
"Morning Debbie
Many thanks for the information, and, once again for a fantastic service.
Have a great New Year
Regards"
Mandy , Construction Company, Hampshire
"Excellent Service. Received ok today, only one day after placing order. Especially good of course at this Christmas Period.
Thanks and Regards"
D. Boardman, Blackburn
"Hi,
Order has been recieved! Fantastic Service.
Have a very good Christmas."
Mr Sharpe, Devon
"Dear PlumbNation,
I just received my Honeywell Radplan VLT220 Thermostatic Radiator & Lockshield Valve.
Thank you very much for excellent service"
Mrs Sitavice, Kent
"Morning Jackie,
Thanks for keeping me in touch. My Tenant's just told me the delivery's arrived. Thanks for much for such a brilliant and speedy service. Completely impressed and will recommend you to friends, family and plumber! Please could you pass that onto Dez too, as I have a few phone calls with him Monday.
All the best and have a lovely Christmas"
Emily, London
"Thank you for supplying the items that I ordered.
Your service was superb, efficient and absolutely no fuss with delivery as indicated.
Thank you very much for the excellent service.
Regards"
Mr Kelly, Lossiemouth
"Thanks a million Plumbnation, the boiler i ordered this
morning was delivered that very same day, yes that's right
the VERY SAME DAY, the service you offered was
amazing, truly amazing and i will definitely be using you againin the near future"
Mr Mcleod, Wirral
“Hi, This is just a quick note to say that I was very impressed with the service I received from the staff at PlumbNation – Dez in particular. I appreciate the help and advice given and the professional yet friendly approach taken.
I will be recommending your services to my friends and colleagues.
Once again, Many Thanks”
Mr D, Hertfordshire
“Many Thanks for your speedy response, it is refreshing and appreciated when you get excellent customer support, I will be recommending you to my friends”
Alan, Dumfries
“Simply a thank you to Jessica for being very polite and helpful on the phone. I will be placing my order on Monday for the required parts”
Mr A , Doncaster
“Thank you for a fantastic service. Much appreciated”
Ian, Essex
“Jackie, Thank you for an excellent service, I will be using your company again. I am an electrician and I regularly install showers for customers and always look for good service and value for money, and I am happy that you provide me with both, so thanks again and I look forward to doing more business with you soon”
Craig, Swansea
“Items delivered 8:15am. Excellent service. Well Done, Many Thanks”
Mr P, Birmingham
“Just to let you know my order arrived safely today, very impressed at the speed of delivery and the helpfulness of the driver, thank you to all at PlumbNation, Cheers”
Karl, Norfolk
“Hi Jessica, Thank you for you and your company’s efficient service. My Boiler arrived safe and sound around 11am”
Bob, Higher Wycombe
“Dear Jackie, We just wanted to thank you for your excellent service. The Shower was delivered this morning and has just been installed. It looks lovely and we cannot wait to try it out. We will certainly be recommending your company – its wonderful to receive such prompt and efficient service. Thank you again”
Mr & Mrs C, Cheshire
“Just to let you know that I have received my radiator today. Please pass on my thanks to Dez for dealing with my order so efficiently”
Mike, Nottingham
“I took delivery of my new boiler today, and would like to thank you for the service I received, would recommend you to anyone, Thanks”
Pete, Angus
“I have just received the boiler. Many Thanks for your first rate service and I am very impressed with your customer and awareness service. I shall be using your website in the near future and recommendation as well. Many Thanks once again.”
Stephen, Swindon
“My order arrived today in good order and is fitted and works perfectly, thank you for the good service and prompt delivery.”
Mr S, Gloucestershire
“Royden, Thanks for your help on this, I know of one person who will be grateful to get his hot water going. By the way Dez just called to say that delivery will take place tomorrow morning, which is even better! Thanks again, for your help – I will definitely be back”
Paul, Surrey
"Just thought I would leave a quick note before I go to Ireland to fit the boiler you supplied. I rang you wednesday and behold the boiler, flue and timer were all here Friday!, including my shower valve, which I ordered Thursday. 1st class service, I will be using you from now on as I fit a lot of boilers and your name will be given to my contacts for sure.
