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Returns and Cancellations

To access to our online Order Cancellation and Returns portal, please enter the password contained in your returns email. If you haven't got a copy of this email please contact us for assistance.
14 Day Returns

14 Day Returns Policy

If you're not 100% happy with your goods, you can return it to us within 14 days of delivery. You will receive a full refund providing the goods have not been used or installed.

We're confident you'll have a happy experience when you buy from us. Our products get good reviews too, with most being given 4 out of 5 stars or more - that's pretty good going! If you do have a problem though or simply change your mind, you can return your product to us within 14 days of delivery.

Our Cancellation/Return Policy at a glance

Your Right to Cancel
  • Your right to cancel your order starts the moment we charge your card and ends 14 days from the day you receive your goods
  • If your order consists of multiple goods, you have 14 days to cancel from the date you receive the last batch of goods
Returning Goods
  • If you want to return goods for a refund you will need to email us first to get a return number
  • You have 14 days from receiving your return number to send the goods back to us
  • You will have to pay the cost of returning goods to us
  • You should retain your proof of postage when you send goods back to us
Getting a Refund
  • You will receive a refund within 14 days of cancelling your order
  • If you are returning goods, you will receive a refund within 14 days from the date we receive the goods back

*Full Terms and Conditions apply. For more information on our Cancellations and Returns Policy, please click here.