We can offer the lowest prices because we are an internet-only business, we don't have any showrooms or retail outlets.
We do offer next-day delivery and a hassle-free returns process, so why not take the plunge and join the one million plus customers who have bought online with us since 1999.
We operate a very busy warehousing site with high levels of vehicle traffic, both delivery vehicles and forklift trucks.
For Health and Safety Reasons it is not possible for members of the public to come onto site to collect orders in person.
Delivery time can vary depending on what you have ordered and where you live. We aim to dispatch all orders as quickly as possible, but sometimes due to either stock levels or other unforeseen reasons, this can be delayed. We do show up-to-date stock information for each product on our website. Once you have placed an order you will be kept fully updated on the progress of your order and will be provided with a tracking link that will allow you to see the most up-to-date information about where your order is.
We do show up-to-date stock information for each product on our website. This information can be found under the add-to-basket button.
FREE Standard Delivery for parcels to England, Wales and Scotland
Large Item Bulky Delivery Costs Are From 14.95
The exact charge depends on the size of the delivery and the distance from our distribution warehouse in Evesham Worcestershire.
Enter your postcode at the checkout for the exact cost of your delivery.
We do have a phone number that you can contact us on (01386 800751) as well as a live chat feature.
Alternatively, if you would like to contact us via email, please visit our contact us page where you can submit a request.
If you're accessing our contact us page from a mobile device then you can always get in touch via WhatsApp too.
For further contact information please visit our contact us page here.
You can view our full returns policy on this link Returns Policy. To arrange a return, you can manage your order here.
The address for all returns is as follows:
PlumbNation Returns Dept
Units 2, 3 and 4,
Millennium Court,
Enterprise Way,
Evesham,
Worcestershire,
WR11 1GS
To start a return, please click on the following: Manage your orders
Opening and closing times for our returns centre are 08:00 am until 15:00 pm, Monday to Friday.
Please ensure the item is well packed as we are unable to provide refunds for products that are returned to us damaged.
You are welcome to return orders in person to our returns warehouse in Evesham. Please ensure you have arranged a returns number prior to visiting the warehouse. Please also be aware this is a warehouse and you will not be able to view any products.
We do occasionally have a promotion that involves a coupon or voucher. Click this link to our home page where you will find details of any current vouchers that are available. There is a specific field on our checkout to enter the details for any coupons or vouchers we offer.
We keep you fully updated via e-mail on the progress of your order. However, you can also track your order via our website. Please see the following link - Track Your Order.
If you have ordered the wrong item or an item that doesn't fit you can return the item to us.
For more detailed information on the returns policy please see the following link.
All returns must be sent to the following address:
PlumbNation Returns Dept
Units 2, 3 and 4,
Millennium Court,
Enterprise Way,
Evesham,
Worcestershire,
WR11 1GS
To start a return, please click on the following: Manage your orders
Please ensure the item is well packed as we are unable to provide refunds for products that are returned to us damaged.
For Health and Safety reasons it is not possible for members of the public to come onto site to return orders. This would need to be arranged via courier to ensure total safety for our customers and workers.
Because our range of products and prices is constantly being updated, it proved impractical to offer a printed brochure as it would be out of date as soon as it is printed. You can see our up-to-date product range on our website, each of our products has a photograph and description on the website.
We dont include invoices with the delivery. Your invoice will be emailed to you.
You will need to e-mail us at [email protected]. You will need to include the order number and your full name and address in the email. You will receive a cancellation number to confirm that your order has been cancelled. If you do not have a cancellation number then the order has not been cancelled.
Where applicable we aim to show dimensions for all products we offer. If dimensions are available for a product they will be found under the 'Technical' tab on the specific product page.
Of Course, our Privacy Policy is available here
We accept a range of payment options including American Express, Visa, Visa debit, Mastercard, Mastercard debit, PayPal & Bank Transfer.
